PRICING

Straightforward pricing for every team

Start free. Add seats as your team grows. Every seat includes credits, with flexible top-ups when work scales.

Start free. Add seats as your team grows. Every seat includes credits, with flexible top-ups when work scales.

Start free. Add seats as your team grows. Every seat includes credits, with flexible top-ups when work scales.

Free

€0

per user/month

For individuals exploring better customer operations.

Collect and manage customer cases

Run essential Penbox workflows

Starter credit allocation

Essential

€29

per user/month, billed annually

For teams standardising their customer workflows.

Full platform, forms and e-signature

Email intelligence and BRIO CRM

1,500 seat credits every month

Pro

Popular

€69

per user/month, billed annually

For growing teams operating complex workflows.

Advanced logic and document generation

Granular permissions and analytics

Multi-workspace and API access

Enterprise

Custom

annual agreement

For organisations requiring control and scale.

Dedicated account manager

Custom SLA and credit allocation

Tailored deployment and support

Trusted by more than

400

companies.

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Allianz logo
Ethias logo
Revolut logo
WTW logo
DaJobs logo
mözzeno logo
Allianz logo
Ethias logo
Revolut logo
WTW logo
DaJobs logo
mözzeno logo

Swipe horizontally to compare every plan

Annual billing

Prices shown per user and billed annually.

Free

€0

per user/month

Essential

€29

per user/month, 3 seat minimum

Pro

Popular

€69

per user/month, 5 seat minimum

Enterprise

Custom

Tailored volume and support

Credits

Credits are included with every seat and power automation, document and AI actions.

Seat credits

Starter allocation

1,500 per user/mo

3,000 per user/mo

Custom

Credit top-ups

Add workspace credits whenever volume increases. Prices are billed monthly.

+ 5,000 credits/month

Not available

€70/mo

€70/mo

€70/mo

+ 10,000 credits/month

Not available

€120/mo

€120/mo

€120/mo

+ 25,000 credits/month

Not available

€225/mo

€225/mo

€225/mo

+ 50,000 credits/month

Not available

€410/mo

€410/mo

€410/mo

Credits

Credits are included with every seat and power automation, document and AI actions.

Seat credits

Starter allocation

1,500 per user/mo

3,000 per user/mo

Custom

Credit top-ups

Add workspace credits whenever volume increases. Prices are billed monthly.

+ 5,000 credits/month

Not available

€70/mo

€70/mo

€70/mo

+ 10,000 credits/month

Not available

€120/mo

€120/mo

€120/mo

+ 25,000 credits/month

Not available

€225/mo

€225/mo

€225/mo

+ 50,000 credits/month

Not available

€410/mo

€410/mo

€410/mo

Platform

Core Penbox workflows for collecting, managing and completing customer cases.

Forms and case management

E-signature

Email intelligence

BRIO CRM integration

Advanced operations

More control for complex, high-volume teams.

Advanced logic and script view

Document generation

Granular permissions

Advanced analytics

Platform

Core Penbox workflows for collecting, managing and completing customer cases.

Forms and case management

E-signature

Email intelligence

BRIO CRM integration

Advanced operations

More control for complex, high-volume teams.

Advanced logic and script view

Document generation

Granular permissions

Advanced analytics

Workspace and API

Scale your data, workspaces and integrations.

Records

Starter limit

Up to 50,000

Unlimited

Unlimited

Multi-workspace

API access

Workspace and API

Scale your data, workspaces and integrations.

Records

Starter limit

Up to 50,000

Unlimited

Unlimited

Multi-workspace

API access

Support

The right level of guidance as your deployment grows.

Priority support

Dedicated account manager

Custom SLA

Support

The right level of guidance as your deployment grows.

Priority support

Dedicated account manager

Custom SLA

From first customer interaction to cases that run themselves.

Start with one case. Launch in weeks, not quarters.
See the difference. Expand as you grow.

Foreground landscape in Penbox zen colors

From first customer interaction to cases that run themselves.

Start with one case. Launch in weeks, not quarters.
See the difference. Expand as you grow.

Foreground landscape in Penbox zen colors

From first customer interaction to cases that run themselves.

Start with one case. Launch in weeks, not quarters. See the difference. Expand as you grow.

Foreground landscape in Penbox zen colors