
Changelog
04
Product Update #4: AI-powered email templates
Penbox's email templates draft replies automatically, so your team responds faster with less manual writing on every case. Discover how.
Platform
Forms
Product Update #3: Introducing Penbox Agent
Meet Penbox Agent, an AI assistant that triages cases and moves them forward, so your team can focus on the decisions that need real judgment.
Platform
Cases
Analytics
Product Update #2: Introducing Document Intelligence
Discover how Penbox's Document Intelligence turns incoming PDFs and scans into structured case data automatically.
Document intelligence
Cases
Product Update #1: Any form can now become a case
Turn any form into a structured case in Penbox. Data capture is automatic, so your team skips manual entry and gets straight to work.
Forms
Cases



