Intelligence Courriels
Boîtes de réception individuelles et partagées.
Tell Penbox what matters to each mailbox. Urgent requests rise to the top, across personal and shared inboxes.
New requests become cases. Follow-ups join the right one, with the latest information and attachments already added.
Hi Alex, thanks for the repair estimate. Please upload photos of the damage so we can continue reviewing your claim.
Upload your damage photos →Penbox reads the conversation, case details and documents to draft a response that fits the situation. Review, adjust and send.
« Penbox nous fait gagner de précieuses heures chaque jour. L’adoption via Outlook a été très rapide. Penbox est désormais essentiel à nos opérations. »
Vincent Delghust
Directeur des sinistres en assurance dommages
Choisissez les demandes que Penbox peut traiter automatiquement. Il utilise vos modèles de dossier et le contexte du client pour répondre, collecter les informations manquantes et faire avancer le dossier.
I’m collecting my BMW 320i this Friday. Could you send me an insurance quote?
Penbox place dans le tri les e-mails qui doivent encore être classés. Créez un dossier, archivez un message ou envoyez une réponse rapide assistée par IA, puis passez directement au suivant.
Document Intelligence extracts the details from incoming files and adds them to the case.
Explore Document Intelligence →Send a prefilled form with the questions and documents your case requires, even for complex requests.
Explore Forms & Portals →Give customers access to the documents they need through a secure portal, linked directly from your reply.
Include a signature request in your response so the customer can review and sign.
INTÉGRATIONS
Send the message, attachments and case context to Penbox. Get the priority, the task to handle and a personalized reply back in your application.
Hi Alex, thanks for the repair estimate. Please upload the damage photos here so we can continue reviewing your claim.
Upload your damage photos →Your team keeps working in the system it already knows.
Explore the API →Use Penbox from Claude, OpenAI tools or another compatible AI assistant. Penbox plugins combine MCP tools and skills so your assistant can work with emails, case context and next steps.
Two claims need your attention.
The repair estimate is in the case. I’ve drafted a reply with a link to upload the photos.
The requested documents have arrived. I’ve prepared a reply acknowledging receipt.
2 drafts ready for your review.
Start with Outlook
Start with Gmail